Terms of service
Effective Date: July 2, 2026
Welcome to TreadRoot Design Co.
These Terms of Service ("Terms") govern your use of this website and any purchases made through our online store.
TreadRoot Design Co. is a brand operated by McCartney Artistry LLC ("we," "our," or "us"). By accessing our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree, please do not use this website.
1. Eligibility
By using this website, you represent that you are at least 18 years of age or are using this website with the permission of a parent or legal guardian.
2. Products
We strive to display our products as accurately as possible.
Because screen settings, lighting, and device displays vary, actual colors may differ slightly from what you see online.
We reserve the right to modify or discontinue products at any time without notice.
3. Made-to-Order Products
Every TreadRoot product is made specifically for your order.
We do not maintain pre-printed inventory.
Once an order is placed, it is sent to our professional print fulfillment partner for production.
4. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
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Product availability
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Pricing errors
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Suspected fraud
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Payment issues
If payment has already been collected for a canceled order, a full refund will be issued.
5. Order Changes & Cancellations
Because every product is made to order, orders may only be changed or canceled before production begins.
Once production has started, orders cannot be modified or canceled.
If you need assistance, please contact us immediately at:
6. Pricing
All prices are listed in U.S. Dollars.
Prices may change without notice.
Applicable sales tax will be calculated during checkout where required.
7. Shipping
Every item is made to order.
Production typically takes 2–5 business days.
After production, shipping generally requires 3–7 business days.
Most U.S. customers receive their order within 7–12 business days.
Delivery times are estimates and cannot be guaranteed.
We currently ship only within the United States.
8. Free Shipping
Free standard shipping is included on all U.S. orders.
9. Incorrect Shipping Addresses
Customers are responsible for providing an accurate shipping address.
If an incorrect address is entered, we may not be able to change it once production begins.
Additional shipping charges may apply if an order must be reshipped.
10. Returns & Refunds
Please refer to our Refund Policy.
Because every item is made to order, we do not accept returns or exchanges for:
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Incorrect size selection
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Color selection
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Change of mind
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Buyer's remorse
If your order arrives damaged, defective, or incorrect, please contact us within seven (7) days of delivery.
11. Intellectual Property
All artwork, graphics, logos, product designs, illustrations, photographs, product descriptions, website content, and other materials on this website are the property of McCartney Artistry, doing business as TreadRoot Design Co., or are used with permission.
These materials are protected by United States copyright, trademark, and other intellectual property laws.
You may not reproduce, copy, modify, distribute, sell, or commercially use any content from this website without our prior written permission.
Purchasing a product does not transfer ownership of the artwork or grant permission to reproduce it.
12. Acceptable Use
You agree not to:
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Use this website for unlawful purposes.
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Attempt to interfere with website security.
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Copy or scrape website content.
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Use our designs for commercial purposes without permission.
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Upload malicious software or code.
13. Third-Party Services
Our website is powered by Shopify.
Orders may be fulfilled through trusted third-party production and shipping partners.
We are not responsible for the policies or practices of third-party websites or services that you access through links on our website.
14. Disclaimer
All products and services are provided "as is" and "as available."
We make no guarantees that the website will always be uninterrupted or error-free.
15. Limitation of Liability
To the fullest extent permitted by law, McCartney Artistry and TreadRoot Design Co. shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or the purchase of our products.
Our total liability shall never exceed the amount paid for the product giving rise to the claim.
16. Indemnification
You agree to indemnify and hold harmless McCartney Artistry, TreadRoot Design Co., its owners, employees, contractors, and service providers from any claims, losses, damages, or expenses arising from your misuse of this website or violation of these Terms.
17. Governing Law
These Terms shall be governed by the laws of the State of Tennessee without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved in the appropriate state or federal courts located in Tennessee.
18. Changes to These Terms
We reserve the right to update these Terms of Service at any time.
Changes become effective immediately upon posting to this website.
Your continued use of the website constitutes acceptance of any revised Terms.
19. Contact Information
If you have any questions about these Terms of Service, please contact us:
TreadRoot Design Co.
A brand of McCartney Artistry LLC
Email: support@treadroot.store